Monday, 10 AM and there's a problem in production. The site went live 2 weeks ago, almost without a hitch. Then at 4:00 AM this morning your pager went off when users 3 time-zones away were randomly getting bounced off the site. The devs say they'd love to help, but they need a repro. The ops team who are looking after this say everything is fine because their $50K monitoring solution says so. Every hour the site is down costs the company money. You need to know what is going on across all the web servers. You need to see if that new hotfix is dumping anything to the event logs. Looks like it's going to be a busy day.
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